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Generations at Regency

Our family caring for your family for generations to come.


847-647-7444

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Accommodations / Concierge & Guest Services

Concierge & Guest Services

concierge-newspaper

Generations at Regency provides a state of the art concierge service. This benefit provides our guests with a true white glove complimentary service to manage their needs during their stay. This includes personalized services that will make their experience very memorable and unique during their time of need. These services include:

  • A dedicated individual to assist with customer service needs
  • Assistance with setting up the room for personalization upon admission
  • Orientation to the facility
  • Shopping and running errands for guests
  • Setting up Wi-Fi
  • Education of the laundry system and labeling of clothes
  • Providing any reasonable special requests

Generations at Regency is proud to offer this exclusive service. This no charge concierge service is unlike any other and is provided to ensure a comfortable transition from admission until the day of discharge.  It reflects our values to provide high quality customer service to all of our guests.

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    847-647-7444

    Generations at Regency
    6631 N. Milwaukee
    Niles, IL 60714

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